FAQs

FAQS

How long does it take to receive my order?

Orders are processed within 1–3 business days. Once shipped, delivery typically takes 7–12 business days within the United States.

For detail information, please refer to Shipping Policy

Do you offer free shipping?

Yes. We offer free shipping on orders over $60. For orders under $60, a flat rate of $10 applies.

For detail information, please refer to Shipping Policy

What is your cut-off time for same-day processing or cancellations?

Orders placed before 3:00 PM (GMT-7) can be modified or canceled the same day. Orders placed after this time may already be in processing and cannot be changed.

For detail information, please refer to Shipping Policy

Can I return my order?

Yes. We accept returns within 30 days of delivery. Items must be in new or slightly used condition, with all original packaging, tags, and proof of purchase.

For detail information, please refer to Return and Refund Policy

Do I have to pay for return shipping?

Yes. Customers are responsible for return shipping costs. We do not provide prepaid return labels at this time.

For detail information, please refer to Return and Refund Policy

Do you charge restocking fees?

No. We do not charge any restocking fees for returned products.

For detail information, please refer to Return and Refund Policy

Can I get a refund for sale items?

No. Sale items are final sale and not eligible for a refund. Only regular-priced items qualify.

For detail information, please refer to Return and Refund Policy

What payment methods do you accept?

We accept Visa, MasterCard, and Maestro. All payments are securely processed, and we do not store any card details.

For detail information, please refer to Payment Policy